How can I request a refund?

0 min 31 seconds read

If you need to request a refund, there are currently two methods you can use to do so:

  • Customer Support Chat: Navigate to our website and use the live chat feature to speak directly with a customer support representative. They will guide you through the refund process.
  • Email Request: You can also send an email to our dedicated support at detailing your refund request. Please include your order number and the reason for the refund in your message.

We strive to process all refund requests promptly. However, please allow a few business days for the transaction to be reflected in your account.

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